Desktop Browsers

Browser
HTML5
Flash
Chrome 40+
yes
yes
Firefox 45+
yes
yes
Internet Explorer 10+
yes*
yes
Safari 10+
yes
yes


*Flash will be used on IE9 for rendering all video


Mobile Devices

Device
Operating System
Devices
Safari on iPhone
iOS 8+
iPhone 4s through current
Safari on iPad
iOS 8+
iPad 2 through current
Chrome on Android
Android 4.0+
Any running Android 4.0

 

Mobile Limitations

There are limitations to video playback on mobile devices compared to desktop browsers:

  • Auto-starting a video on page load is not possible on mobile
  • Playing multiple videos at the same time is not possible
  • JW Player will not work with Flash for Android.
  • Changing the mute state and volume is not possible on mobile
  • On iPhone only, video is only played in fullscreen mode. On iPad and Android, video can be played either windowed or in fullscreen

Network requirements 

In addition to meeting the minimum viewing requirements, the following URL's need to be accessible via your network on both TCP ports 80 and 443:

  • *.getmediamanager.com
  • *.rackcdn.com
  • *.jwpcdn.com
  • mm-src-eu.s3-eu-west-1.amazonaws.com